Returns & Refunds Policy

At Online Fabric Store UK, we want you to be completely satisfied with your purchase. If your fabric is faulty or not as described, you can return your order within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or visit our returns portal with your order number and email address to request a return label.

• 2.
  Prepare the Package

  Ensure the fabric is uncut, unwashed, and in its original condition. Securely pack the items in their original packaging if possible.

• 3.
  Ship the Items

  Affix the provided return shipping label to your parcel and drop it off at any authorized courier point across the UK.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned fabric, your refund will be processed to your original payment method within 5-7 business days.